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At 188aaa, we take the handling of your personal information seriously. This policy explains exactly what data we collect when you use your account, how we use it, and what choices you have — so you always know where you stand with us.
When you open an account on 188aaa, we collect the information you provide during registration — your name, contact details and account credentials. When you fund your account through bKash, Nagad or Upay, we record transaction references so your wallet activity is traceable to your account history. We also collect device identifiers and session data to keep your account accessible across the devices you switch between during the day. This helps us maintain continuity when you move from your phone to a desktop mid-session. We use this data for three purposes: to operate your account, to process deposits and withdrawals through your chosen local payment route, and to detect unusual activity that could affect your account's security. We do not sell your personal information to third parties. We may share data with payment processors — including the operators behind bKash, Nagad and Upay — only to the extent needed to complete the transaction you initiated. Any processing we carry out is subject to the legal framework applicable in your region, and access to our platform depends on your local law and eligible regions.
This policy covers the data 188aaa processes directly through your account. It does not extend to third-party services you access from our platform, including external payment providers and their own privacy practices. Understanding the boundary of what falls inside and outside this policy helps you make informed decisions about your account.
Data collected when you log in, manage your profile or change your account settings falls fully within this policy. We control how that information is stored and how long it is kept in our systems.
Deposit and withdrawal records linked to bKash, Nagad or Upay are covered here for the portion we process. The payment provider's own privacy terms govern data held on their side of the transaction.
Browsing behaviour on 188aaa — pages visited, games opened, session length — is captured by our analytics. This data is used internally and is not shared for advertising purposes outside our platform.
Links or tools that direct you away from 188aaa are outside the scope of this policy. Once you leave our platform, you are subject to the privacy terms of that external service, not ours.
You have practical options when it comes to the personal information we hold. You can request a summary of the account data we have on file — this includes your registration details, transaction history linked to your wallet, and the device records associated with your sessions. If any of that information is inaccurate, you can ask us to correct it through your account settings or by contacting our support team directly. Where data is no longer needed for the purpose it was collected, you can ask us to review whether it should be retained. We will respond to every request and explain clearly what we can and cannot do under the rules that apply to your region. Availability of specific rights may depend on your local law.
Open your account area to see the transaction and session history we hold. For a full data summary, send a request through our support channel and we will provide what we are able to share.
If your registered name, contact details or wallet reference is wrong, update it directly in your account settings. If a field is locked, contact support to request a manual correction.
Not sure why a particular piece of information was collected or how long it will be kept? Send us a message through the support route and we will explain the basis and retention period for that data.
All data-related requests go through our published support channels. We do not process requests sent to unofficial addresses. Use the contact route shown on our support page to make sure your request reaches us.
If you have a question about this policy, want to request a copy of your data, or need to report a concern about how your information is handled, use one of the contact routes published on this site. We process privacy requests through the same support channels we use for account queries — there is no separate form to find.
Start a live chat from your account page to raise a privacy question directly. This is the quickest path to a response for most account-related data queries.
Send a written request to the email address published on our contact page. Include your registered account name and describe the specific data matter so we can respond accurately.
Our account help section covers common privacy questions, including how to update your details and what happens to your data when an account is closed. Check there before raising a support ticket.
Our approach to data handling covers four areas: what we store, how long we keep it, who can access it, and how you can ask us to change it. We keep records only for as long as they serve a clear purpose — active account management, transaction reconciliation or a legal obligation that applies in your eligible region.
We use cookies to keep your session active as you move between pages or switch devices. You can manage cookie preferences through your browser settings. Disabling cookies may affect how your account page loads and how your wallet displays.
Access to your stored personal data inside our systems is restricted to staff with a direct operational need. Your account credentials are not stored in plain text, and we do not share login details with payment providers like bKash or Nagad.
Transaction records tied to bKash, Nagad or Upay deposits are kept for the period required to handle disputes and meet our operational obligations. Once that period passes, we review retention on a case-by-case basis.
When we update this policy, we post the revised version at this URL. Continued use of your account after a posted update means you have seen the revised terms. You can always contact support if a change is unclear.
These questions cover what we hear most often from account holders about how their data is handled, what rights they have, and how to get in touch with us about a specific privacy concern.
We collect the details you enter during registration — name, contact information and account credentials — along with device identifiers and session data. When you make a deposit through bKash, Nagad or Upay, we also record the transaction reference linked to your account.
We share only the data needed to process the specific transaction you initiated. The payment provider receives your transaction reference and account identifier. We do not pass on your full registration details or browsing history to any payment provider.
Open your account area to review your transaction history and registered details. For a broader summary of the data we hold, send a request through live chat or our published email address. We will confirm what we are able to share based on the rules that apply in your region.
You can request a review of what we retain. Some records — particularly transaction data linked to bKash, Nagad or Upay — may need to be kept for a set period under our operational obligations. We will explain what can be removed and what must remain when you submit a request.
This policy covers data we process through 188aaa accounts. Whether you can access the platform at all depends on your local law and eligible region. The data handling described here applies to accounts that are active and supported under the terms shown in your account area.
Use the live chat or email support route published on this site. Describe the specific concern and include your account name. We do not process requests sent to unofficial channels. Our team will acknowledge your message and follow up with the relevant information.